Campus Ticket Office & Event Support (Student)

American University; Washington (District of Columbia); On-site; USD 25,000 - 29,000; Part time

Job summary

American University is seeking a part-time Ticket Office and Event Support staffer to assist the Ticket Office and Front of House Supervisors, delivering a positive patron experience and handling the WillCall table during events. You will be crossed-trained to work in both the Ticket Office and Usher positions, respond to telephone calls and voicemails, and use the campus ticketing system.

This position is available only to enrolled American University students and requires an active Federal

Qualifications

• Active Federal Work Study (FWS) award required.
• Experience in customer service preferred.

Responsibilities

• Assist the Ticket Office and Front of House Supervisors.
• Provide a positive patron experience for all.
• Use the ticketing system.
• Run the Will Call table during events and respond to telephone calls and voicemail.
• Cross-trained to work in both Ticket Office and Usher positions.

Skills

Customer service

Communication

Ticketing system

Phone handling

Job description

American University is seeking a part-time Ticket Office and Event Support staffer to assist the Ticket Office and Front of House Supervisors, delivering a positive patron experience and handling the WillCall table during events. You will be crossed-trained to work in both the Ticket Office and Usher positions, respond to telephone calls and voicemails, and use the campus ticketing system.

This position is available only to enrolled American University students and requires an active Federal