Campus Textbook & Customer Service Specialist

Associated Students UCLA; Los Angeles (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Associated Students UCLA in Los Angeles seeks a student employee to support the Textbook Services / Campus Store at UCLA Law and UCLA Extension. You will assist customers with textbooks, school supplies, and apparel, process web orders, and maintain the sales floor.

The role emphasizes teamwork in a fast-paced retail environment, requires reliable attendance, ability to lift up to 50 lbs, and willingness to work evenings and some Saturdays. Schedule is flexible around class times.

Qualifications

• Registered UCLA students only
• Availability to work a minimum of 8 hours per week
• Availability for some evenings and 1–2 Saturdays per quarter
• Ability to work in a fast-paced retail environment
• Basic computer proficiency (POS systems)

Responsibilities

• Provide customer service for textbooks, including Law and UCLA Extension course materials.
• Process web orders, including picking, packing, and customer pickup coordination.
• Assist customers with school supplies and UCLA Law / graduate program apparel (BearWear and related merchandise).
• Maintain sales floor organization, including restocking and replenishment of textbooks, supplies, and apparel.
• Ensure merchandise is properly displayed and inventory is accurately maintained.
• Operate point-of-sale system and handle transactions.
• Support Market team during high-volume periods and collaborate on daily tasks.
• Assist in the market area as needed.
• Perform basic administrative and inventory-related tasks.

Job description

Associated Students UCLA in Los Angeles seeks a student employee to support the Textbook Services / Campus Store at UCLA Law and UCLA Extension. You will assist customers with textbooks, school supplies, and apparel, process web orders, and maintain the sales floor.

The role emphasizes teamwork in a fast-paced retail environment, requires reliable attendance, ability to lift up to 50 lbs, and willingness to work evenings and some Saturdays. Schedule is flexible around class times.