Campus Tech Support Specialist (Student Desk)

Bowling Green State University; Bowling Green (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Bowling Green State University is seeking a part-time, student tech support role to provide customer-focused assistance for a variety of technology services to students, faculty, staff, and community members. You will act as a technology advisor and help with device configurations, repairs, and account setup, ensuring overall satisfaction on campus.

Responsibilities include handling general technical questions, checking in devices for repair or recycling, and supporting network connections

Qualifications

• Enrolled full-time at BGSU Main Campus.
• Ability to work a minimum of 12 hours per week.
• Familiarity with Windows, Mac and mobile device OS.

Responsibilities

• Answer general technical questions for clients in the office or via chat.
• Check in computer systems and other devices for repair, return, or recycling.
• Configure personally owned devices for network connection, software installs, or account setup.
• Ensure a high level of customer satisfaction in all interactions.
• Perform other duties as required.

Skills

Customer service

Technical support

Windows

Mac OS

Mobile OS

Communication

Education

Full-time student at BGSU

Job description

Bowling Green State University is seeking a part-time, student tech support role to provide customer-focused assistance for a variety of technology services to students, faculty, staff, and community members. You will act as a technology advisor and help with device configurations, repairs, and account setup, ensuring overall satisfaction on campus.

Responsibilities include handling general technical questions, checking in devices for repair or recycling, and supporting network connections