Campus Tech & Card Systems Lead

University of Maine at Augusta; Portland (ME); On-site; USD 52,000 - 57,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Retirement plan

Paid time off

Tuition waiver

EAP & wellness

Professional development

Voluntary benefits

Job summary

The University of Maine System is seeking a Technical Coordinator to support Campus Card & Cellular Services IT across the system. You’ll work with applications, databases, access control tech, hardware, and cellular devices to deliver reliable services to users.

This full-time, on-site role on the Portland campus requires problem-solving, willingness to learn, and collaboration with UMS IT teams, campus partners, and vendors to implement new services and improvements.

Qualifications

• Bachelor's degree in information technology, computer science, information systems, or a related field, or an equivalent combination of education and experience.
• Experience supporting software applications, computer hardware, operating systems, databases, or related technologies.
• Experience troubleshooting technical issues in a customer-focused environment.
• Experience working with reports, database queries, scripts, or similar tools supporting technical operations and data integrity.
• Strong communication, organizational, interpersonal, and customer service skills.

Responsibilities

• Support and troubleshoot Campus Card applications, databases, hardware, access control technologies, and related systems.
• Create and maintain reports, database queries, scripts, and data validation processes that support operations and data integrity.
• Coordinate and support hardware and software installations, testing, upgrades, and technology deployments.
• Monitor recurring technical processes and help identify and resolve system and operational issues.
• Provide technical assistance, consultation, and training to Card Services staff, campus partners, and other users.
• Support the planning, testing, and implementation of new services, applications, and system enhancements.

Skills

IT support

Troubleshooting

Database queries

Reporting

Education

Bachelor's degree in IT/CS/IS

Tools

Transact

BEST BASIS

Instant ID

WordPress

Liferay

Job description

The University of Maine System is seeking a Technical Coordinator to support Campus Card & Cellular Services IT across the system. You’ll work with applications, databases, access control tech, hardware, and cellular devices to deliver reliable services to users.

This full-time, on-site role on the Portland campus requires problem-solving, willingness to learn, and collaboration with UMS IT teams, campus partners, and vendors to implement new services and improvements.