Manager of Data Operations and and Campus Relations

University of Maine; Orono (ME); Hybrid; USD 45,000 - 52,000; Full time

Job summary

The University of Maine, located on the Orono campus with a hybrid option for the right candidate, is seeking a Manager of Data Operations and Campus Relations. This role leads technical support for SPC, oversees data load functionality, and coordinates annual Common Application configurations while collaborating with IT and university offices.

Qualifications include a bachelor’s degree with 3–5 years of relevant experience or 10+ years in similar roles, strong organizational and communication

Qualifications

• Bachelor’s degree and 3–5 years of related work experience, or 10+ years in similar roles
• Strong organizational, analytical, and problem-solving abilities
• Experience developing new functionality and updating business processes
• Proficiency with word processing, spreadsheets, databases, and Microsoft Office
• Experience with PeopleSoft and document imaging
• Excellent verbal and written communication
• Ability to work on multiple projects and deadlines
• Ability to work independently and in a fast-paced team
• Ability to learn and apply policies
• Ability to follow broad instructions with judgment

Responsibilities

• Manage and support SPC business processes in a technical capacity
• Lead yearly Common Application configuration processes
• Assist IT in resolving data and system issues
• Provide timely processing of admission functions and data retrieval from MaineStreet
• Hire, train, and supervise 1–3 Administrative Specialists
• Develop and implement new functionality and/or business processes updates
• Maintain and implement department policies and procedures

Skills

Organizational skills

Analytical problem-solving

Communication skills

Independent and collaborative work

Project management

Interpersonal skills

Adaptability

Education

Bachelor's degree

Tools

PeopleSoft

Document imaging

Microsoft Office

Databases

Job description

The University of Maine System is accepting applications for a Manager of Data Operations and Campus Relations. This position is a member of the Shared Processing Center (SPC) team providing functional, professional, operational, and technical support to the Director of the Shared Processing Center Operations, the Manager for Loan Processing and Receivables Management and the various UMS offices supported by the SPC. The primary purpose of this position is to manage and support the SPC business processes in a technical capacity. The employee will be responsible for creating and maintaining Prospect Data Load functionality; leading the yearly Common Application configuration processes; and assisting Information Technology (IT) in resolving data and system issues. Secondary purposes of this position are to provide timely, accurate processing of admission functions including, but not limited to, admission application and transfer credit processing; duplicate Empl ID resolution; and data retrieval from MaineStreet. Work involves considerable internal and external contacts; difficult non-routine tasks, including research, planning, building, testing, and final implementation of various projects; hiring, training and day-to-day supervision of one to three Administrative Specialists employees; and administration of department policies and procedures. Independent judgment, initiative and discretion are exercised daily in answering verbal and written communications and in interpreting departmental policies and practices. Work is performed under general rather than specific instruction. The work location is on the Orono campus of the University of Maine with the option to work hybrid for the right candidate.

Work Schedule: The hours are Monday through Friday from 8:00 AM to 4:30 PM.

Salary:Theannual salary is $45,000-$52,000, based on qualifications and experience.

Benefits:The University of Maine System offers a highly competitive benefits package that includes (but is not limited to):

• 13 paid holidays plus earned vacation and sick time
• Health, Dental, and Vision insurance
• Short-term disability insurance and employer-paid long-term disability insurance
• Employer-paid basic life insurance and supplemental life insurance
• Tuition waiver program for employees and their dependents (spouse, domestic partner, and dependent children)
• 403(b) retirement plan with employer contribution

To learn more, please review the Benefits Information Summary.

Manager of Data Operations and Campus Relations job description.

Required Qualifications:

• Possesses a bachelor’s degree and 3-5 years of related work experience or 10 or more years of similar work experience, preferably in higher education.
• Demonstrated strong organizational, analytical, and problem-solving skills.
• Demonstrated ability to develop and implement new functionality and/or business processes updates.
• Strongtechnicalskills,includingdemonstratedfamiliaritywith word processing,spreadsheets,databases,andMicrosoftOffice software.
• Experience with PeopleSoft and document imaging.
• Demonstrated strong interpersonal skills with the ability to work with all types of individuals at all levels, regardless of their background, experience, or personality.
• Excellent communication skills, both verbal and written.
• Experience with a wide range of technology.
• Ability toworksimultaneouslyonmultipleprojectsanddeadlines.
• Abilitytoworkindependently aswellascollaboratively ina fast-paced team environment.
• Ability to learn and apply policies (both academic and personnel).
• Ability to work with broad instructions and objectives that may require judgment and initiative.

Preferred Qualifications:

Prior supervisory experience.

University of Maine

The University of Maine, founded in Orono in 1865, is the state's land grant and sea grant university. As the state’s only public research university, UMaine has a statewide mission of teaching, research and economic development, and community service. UMaine is among the most comprehensive higher education institutions in the Northeast, with nearly 100 majors and academic programs. It attracts students from Maine and 49 other states, and more than 60 countries. It currently enrolls more than 11,400 undergraduate and graduate students who can directly participate in research, working with world-class scholars. UMaine offers more than 100 degree programs through which students can earn graduate certificates, master's, doctoral or professional science master's degrees. The university promotes environmental stewardship, with substantial efforts campuswide aimed at conserving energy, recycling and adhering to green building standards in new construction.

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.