Manager of Data Operations and and Campus Relations

University of Maine at Augusta; Orono, Northern (ME, KY); Hybrid; USD 45,000 - 52,000; Full time

Benefits offered by this job

13 paid holidays

Health/Dental/Vision insurance

Disability insurance

Life insurance

Tuition waiver

403(b) retirement plan

Job summary

The University of Maine System in Orono is hiring a Manager of Data Operations and Campus Relations to oversee SPC business processes and deliver technical data solutions. You will manage data loads, configuration cycles for the Common Application, and collaborate with IT to resolve system issues.

The role requires strong organizational and analytical skills, experience with PeopleSoft, and the ability to work independently or in a team. Hybrid work may be available for the right candidate.

Qualifications

• Possesses a bachelor’s degree and 3–5 years of related work experience or 10+ years in similar work experience, preferably in higher education.
• Demonstrated strong organizational, analytical and problem-solving skills.
• Ability to develop and implement new functionality or business process updates.
• Strong technical skills including word processing, spreadsheets, databases and Microsoft Office software.
• Experience with PeopleSoft and document imaging.
• Strong interpersonal and communication skills; able to work with diverse stakeholders.
• Experience with a wide range of technology.
• Ability to manage multiple projects and deadlines.
• Ability to work independently as well as in a fast-paced, collaborative team.
• Ability to learn and apply policies (academic and personnel).
• Ability to work with broad instructions and initiative.

Responsibilities

• Manage and support SPC business processes in a technical capacity.
• Create and maintain Prospect Data Load functionality and lead yearly Common Application configuration processes.
• Assist IT in resolving data and system issues.
• Provide timely processing of admission functions including admission application and transfer credits.
• Resolve duplicate Empl ID and retrieve data from MaineStreet.
• Supervise 1–3 Administrative Specialists and enforce department policies.
• Communicate verbally and in writing with internal and external contacts.
• Exercise independent judgment on complex, non-routine tasks.

Skills

Organizational skills

Analytical skills

Problem solving

Communication skills

MS Office proficiency

PeopleSoft familiarity

Document imaging

Multi-project capacity

Independent and collaborative work

Policy learning

Education

Bachelor’s degree

Tools

PeopleSoft

Document imaging

Microsoft Office

Job description

The University of Maine System is accepting applications for a Manager of Data Operations and Campus Relations. This position is a member of the Shared Processing Center (SPC) team providing functional, professional, operational, and technical support to the Director of the Shared Processing Center Operations, the Manager for Loan Processing and Receivables Management and the various UMS offices supported by the SPC. The primary purpose of this position is to manage and support the SPC business processes in a technical capacity. The employee will be responsible for creating and maintaining Prospect Data Load functionality; leading the yearly Common Application configuration processes; and assisting Information Technology (IT) in resolving data and system issues. Secondary purposes of this position are to provide timely, accurate processing of admission functions including, but not limited to, admission application and transfer credit processing; duplicate Empl ID resolution; and data retrieval from MaineStreet. Work involves considerable internal and external contacts; difficult non-routine tasks, including research, planning, building, testing, and final implementation of various projects; hiring, training and day-to-day supervision of one to three Administrative Specialists employees; and administration of department policies and procedures. Independent judgment, initiative and discretion are exercised daily in answering verbal and written communications and in interpreting departmental policies and practices. Work is performed under general rather than specific instruction. The work location is on the Orono campus of the University of Maine with the option to work hybrid for the right candidate.

Work Schedule:

The hours are Monday through Friday from 8:00 AM to 4:30 PM.

Salary:

The annual salary is $45,000-$52,000, based on qualifications and experience.

Benefits:

• 13 paid holidays plus earned vacation and sick time
• Health, Dental, and Vision insurance
• Short-term disability insurance and employer-paid long-term disability insurance
• Employer-paid basic life insurance and supplemental life insurance
• Tuition waiver program for employees and their dependents (spouse, domestic partner, and dependent children)
• 403(b) retirement plan with employer contribution

To learn more, please review the Benefits Information Summary.

Manager of Data Operations and Campus Relations job description.

Required Qualifications:

• Possesses a bachelor’s degree and 3-5 years of related work experience or 10 or more years of similar work experience, preferably in higher education.
• Demonstrated strong organizational, analytical, and problem-solving skills.
• Demonstrated ability to develop and implement new functionality and/or business processes updates.
• Strongtechnicalskills,includingdemonstratedfamiliaritywith word processing,spreadsheets,databases,andMicrosoftOffice software.
• Experience with PeopleSoft and document imaging.
• Demonstrated strong interpersonal skills with the ability to work with all types of individuals at all levels, regardless of their background, experience, or personality.
• Excellent communication skills, both verbal and written.
• Experience with a wide range of technology.
• Ability toworksimultaneouslyonmultipleprojectsanddeadlines.
• Abilitytoworkindependently aswellascollaboratively ina fast-paced team environment.
• Ability to learn and apply policies (both academic and personnel).
• Ability to work with broad instructions and objectives that may require judgment and initiative.

Preferred Qualifications:

• Prior supervisory experience.

• Review of applications will begin immediately. For full consideration, materials must be submitted no later than 4:30p.m.EST on September 22, 2026.
• Materials received after the initial review date will be reviewed at the discretion of the University.
• Incomplete application materials cannot be considered.
• Candidates selected to proceed to the final stages of the search process will be requested to provide three (3) names and contact information for references.
• The successful applicant is subject to appropriate background screenings.
• We are not able to consider applicants who require Visa sponsorship.

University of Maine

The University of Maine, founded in Orono in 1865, is the state's land grant and sea grant university. As the state’s only public research university, UMaine has a statewide mission of teaching, research and economic development, and community service. UMaine is among the most comprehensive higher education institutions in the Northeast, with nearly 100 majors and academic programs. It attracts students from Maine and 49 other states, and more than 60 countries. It currently enrolls more than 11,400 undergraduate and graduate students who can directly participate in research, working with world-class scholars. UMaine offers more than 100 degree programs through which students can earn graduate certificates, master's, doctoral or professional science master's degrees. The university promotes environmental stewardship, with substantial efforts campuswide aimed at conserving energy, recycling and adhering to green building standards in new construction.

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.