Campus Store Team Lead - Part Time

Barnes & Noble Education; Ann Arbor (MI); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

DailyPay

Employee discounts

401(k) eligibility

Job summary

Barnes & Noble College in Ann Arbor, MI, is seeking a Part-Time Supervisor to lead daily operations and deliver an exceptional customer experience on campus. You will supervise front-line staff, coach team members, and help ensure store priorities are met with service and operational excellence.

This role offers a varied year-round schedule, opportunities to engage students and faculty, and a pathway to build leadership skills while upholding company standards, safety, and loss-prevention

Qualifications

• Must be at least 18 years old.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Demonstrated ability to deliver exceptional customer service.
• Ability to coach and direct team in a fast-paced environment.

Responsibilities

• Lead by example on the sales floor, coaching team members to create a customer-first culture.
• Assist with opening and closing responsibilities and act as Manager-on-Duty when assigned.
• Assign work, monitor progress, and ensure daily priorities and standards are met.
• Maintain knowledge of all store departments to meet customer needs.
• Resolve customer questions with professionalism and escalate when needed.
• Help onboard and train new team members on company policies and standards.
• Assist with merchandising, inventory, replenishment, POS transactions, and other operations.
• Promote store standards, safety, loss prevention, and a clean environment.

Skills

Customer service

Leadership

Communication

Organization

Education

High school diploma or GED

Job description

Barnes & Noble College in Ann Arbor, MI, is seeking a Part-Time Supervisor to lead daily operations and deliver an exceptional customer experience on campus. You will supervise front-line staff, coach team members, and help ensure store priorities are met with service and operational excellence.

This role offers a varied year-round schedule, opportunities to engage students and faculty, and a pathway to build leadership skills while upholding company standards, safety, and loss-prevention