Campus Store Part-Time Supervisor — Lead Customer Experience

Barnes & Noble Education; Lexington (KY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

DailyPay earned wage access

Sick time accrual

Employee discounts (course materials &

401(k) eligibility

Experience and development

Job summary

Barnes & Noble College is seeking a Part-Time Supervisor to lead daily store operations, provide outstanding customer service, and support a high-performing team on campus. This role collaborates with leadership to ensure operational excellence, coaching and guiding staff while maintaining a welcoming environment for students and faculty.

The position demands flexibility in scheduling, including evenings and weekends, and emphasizes safety, merchandising, and customer-first standards across the

Qualifications

• 2+ years of retail experience preferred.
• High school diploma or GED preferred.
• Ability to coach, motivate, and lead a team in a fast-paced environment.
• Strong communication and organizational skills.
• Flexibility to work varied schedules including evenings, weekends, and holidays.

Responsibilities

• Lead by example on the sales floor, delivering exceptional customer service and coaching team members.
• Support daily store operations, opening/closing tasks, and act as Manager-on-Duty when assigned.
• Assign work, monitor progress, and ensure daily priorities and standards are met.
• Maintain knowledge of all store departments to assist customers and meet business needs.
• Assist with merchandising, inventory, and POS transactions to keep the store customer-ready.
• Support onboarding and training of new team members and uphold company policies.

Skills

Retail leadership

Customer service

Coaching

Communication

Multitasking

Education

High school diploma or GED

Job description

Barnes & Noble College is seeking a Part-Time Supervisor to lead daily store operations, provide outstanding customer service, and support a high-performing team on campus. This role collaborates with leadership to ensure operational excellence, coaching and guiding staff while maintaining a welcoming environment for students and faculty.

The position demands flexibility in scheduling, including evenings and weekends, and emphasizes safety, merchandising, and customer-first standards across the