Campus Store Manager: Lead a High-Impact Campus Team

Follett Higher Education

Elko (NV)

On-site

USD 60,000 - 80,000

Full time

8 days ago
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Job summary

Follett Higher Education is seeking a Campus Store Manager in Elko, NV to lead all facet of store operations, drive sales growth, and deliver an engaging customer service experience on a busy campus.

You will mentor teams, manage financial metrics, and cultivate campus relationships while upholding Follett values and strategic competencies. The role requires strong leadership, planning, and a commitment to safety and customer satisfaction.

Qualifications

  • Bachelor's degree or equivalent required.
  • 3-5 years of retail management or strong customer service experience.
  • Strong organizational, time management, and problem-solving skills.
  • Vital customer service, communication, and presentation skills.
  • Strong analytical skills and financial acumen.
  • Advanced relationship building and ability to influence a team.
  • Travel: minimal - less than 10%.

Responsibilities

  • Drive sales and store operations with promotional activities.
  • Lead campus relationships and events.
  • Develop cross-functional teams and manage performance.
  • Deliver engaging customer service and solutions-based selling.
  • Manage store security, safety, and asset protection.
  • Oversee cafe or convenience store operations if present.
  • Support general store operations.

Skills

Retail management
Customer service
Problem solving
Time management
Financial acumen
Communication
Presentation skills
Team leadership

Education

Bachelor's degree

Job description

Follett Higher Education is seeking a Campus Store Manager in Elko, NV to lead all facet of store operations, drive sales growth, and deliver an engaging customer service experience on a busy campus.

You will mentor teams, manage financial metrics, and cultivate campus relationships while upholding Follett values and strategic competencies. The role requires strong leadership, planning, and a commitment to safety and customer satisfaction.

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