Campus Store Manager: Lead a High-Impact Campus Team

Follett Higher Education; Elko (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

Follett Higher Education is seeking a Campus Store Manager in Elko, NV to lead all facet of store operations, drive sales growth, and deliver an engaging customer service experience on a busy campus.

You will mentor teams, manage financial metrics, and cultivate campus relationships while upholding Follett values and strategic competencies. The role requires strong leadership, planning, and a commitment to safety and customer satisfaction.

Qualifications

• Bachelor's degree or equivalent required.
• 3-5 years of retail management or strong customer service experience.
• Strong organizational, time management, and problem-solving skills.
• Vital customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building and ability to influence a team.
• Travel: minimal - less than 10%.

Responsibilities

• Drive sales and store operations with promotional activities.
• Lead campus relationships and events.
• Develop cross-functional teams and manage performance.
• Deliver engaging customer service and solutions-based selling.
• Manage store security, safety, and asset protection.
• Oversee cafe or convenience store operations if present.
• Support general store operations.

Skills

Retail management

Customer service

Problem solving

Time management

Financial acumen

Communication

Presentation skills

Team leadership

Education

Bachelor's degree

Job description

Follett Higher Education is seeking a Campus Store Manager in Elko, NV to lead all facet of store operations, drive sales growth, and deliver an engaging customer service experience on a busy campus.

You will mentor teams, manage financial metrics, and cultivate campus relationships while upholding Follett values and strategic competencies. The role requires strong leadership, planning, and a commitment to safety and customer satisfaction.