Campus Store Manager: Lead Sales & Team Growth

retailexternalfollett; Nevada (IA); On-site; USD 60,000 - 90,000; Full time

Job summary

Follett Higher Education seeks a Campus Store Manager to lead all facets of store operations and inspire a high-performing team on campus. You will drive sales growth while delivering an engaging customer service experience and managing merchandising, events, and campus relationships.

You will mentor staff, oversee daily operations, analyze financial performance, and collaborate with leadership to set strategy and execute initiatives that reflect Follett values and drive results.

Qualifications

• Bachelor's degree or equivalent required.
• 3–5 years of retail management or strong customer service experience.
• Academic retail experience is a plus.
• Strong organizational, time management and problem-solving skills.
• Excellent communication and relationship-building abilities.

Responsibilities

• Lead store operations to drive sales and service excellence.
• Manage campus relationships and coordination of events.
• Develop and coach team members to meet business goals.
• Oversee merchandising, schedule, and financial performance.
• Ensure compliance with safety, health, and company policies.

Skills

Strong organizational skills

Financial acumen

Customer service

Communication skills

Team leadership

Education

Bachelor's Degree or Equivalent

Tools

General Computer Skills

Job description

Follett Higher Education seeks a Campus Store Manager to lead all facets of store operations and inspire a high-performing team on campus. You will drive sales growth while delivering an engaging customer service experience and managing merchandising, events, and campus relationships.

You will mentor staff, oversee daily operations, analyze financial performance, and collaborate with leadership to set strategy and execute initiatives that reflect Follett values and drive results.