Campus Store Leader: Lead Teams & Service Excellence

Paycom - ATS; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan

Life insurance

Commuter benefits

Paid time off

Job summary

This role requires 2-3 years of retail experience with leadership and strong organizational skills, plus flexibility to work evenings, weekends, and holidays.

Qualifications

• 2-3 years of retail experience, including leadership or supervisory experience preferred.
• Experience with retail operations, merchandising, inventory management, and customer service.
• Strong leadership, coaching, and team development skills.
• Excellent customer service, communication, and relationship-building abilities.
• Excellent organizational, analytical, and problem-solving skills.

Responsibilities

• Lead daily sales floor operations with a customer-first approach.
• Partner with Store Manager to oversee daily store operations.
• Recruit, hire, train, coach, and develop store team members.
• Drive sales and operational performance through analysis of trends and expenses.
• Build relationships with customers and campus partners and resolve concerns.
• Develop expertise across departments including Course Materials, General Merchandise, Café/Convenience, and Trade Books.
• Support merchandising, inventory, stock replenishment, order fulfillment, and transactions.
• Maintain a clean, safe, and organized store environment.

Skills

Retail leadership

Customer service

Team development

Inventory management

Merchandising

POS systems

Microsoft Office

Tools

POS systems

MS Office

Job description

This role requires 2-3 years of retail experience with leadership and strong organizational skills, plus flexibility to work evenings, weekends, and holidays.