Campus Retail Leader — Assistant Store Manager

Barnes & Noble Education; Wylie (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

DailyPay earned wage access

Generous employee discounts

Job summary

BARNES & NOBLE COLLEGE is seeking an Assistant Store Manager in Texas to help lead the campus store alongside the Store Manager, delivering an exceptional retail experience. You will develop teams, drive operations, and support store success through merchandising, inventory management, and campus relations.

You will recruit, train, coach, and schedule the team, analyze trends, manage expenses, and maintain store presentation while delivering first-rate service to students, faculty, and staff.

Qualifications

• 2–3 years of retail experience, including at least one year of leadership or supervisory experience preferred, or successful completion of the Barnes & Noble College Aspiring Leader Program.
• Experience with retail operations, including merchandising, inventory management, visual merchandising, and customer service.
• Demonstrated leadership, coaching, and team development skills, with the ability to motivate and develop others.
• Strong customer service, communication, interpersonal, and relationship‑building skills.
• Strong organizational, analytical, problem‑solving, and decision‑making skills, with the ability to manage multiple priorities in a fast‑paced environment.
• Proficiency with retail technology, point‑of‑sale (POS) systems, and Microsoft Office applications.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Lead daily sales floor operations by delivering exceptional customer service, coaching team members, and fostering a customer‑first culture.
• Oversee daily store operations, serve as Manager-on‑Duty as needed, and execute company initiatives while ensuring operational standards, merchandising, inventory accuracy, and store presentation are maintained.
• Recruit, hire, train, coach, schedule, and develop store team members, assigning work, providing ongoing feedback, and fostering a collaborative, high‑performing team.
• Drive sales and operational performance by analyzing business trends, managing controllable expenses, identifying opportunities for improvement, and adapting to changing business needs.
• Build strong relationships with customers, campus partners, and team members while resolving customer concerns with professionalism, sound judgment, and a commitment to exceptional service.
• Develop expertise across all store departments while providing leadership and operational support in areas such as Course Materials, General Merchandise, Café/Convenience, and Trade Books, as assigned.

Skills

Retail experience

Leadership experience

Team development

Customer service

Merchandising

Inventory management

Coaching

Communication

Problem solving

MS Office

POS systems

Education

Aspiring Leader Program

Tools

POS systems

Microsoft Office

Job description

BARNES & NOBLE COLLEGE is seeking an Assistant Store Manager in Texas to help lead the campus store alongside the Store Manager, delivering an exceptional retail experience. You will develop teams, drive operations, and support store success through merchandising, inventory management, and campus relations.

You will recruit, train, coach, and schedule the team, analyze trends, manage expenses, and maintain store presentation while delivering first-rate service to students, faculty, and staff.