Campus Store Leader: Drive Sales & Student Experience

Follett Corporation; Bradenton (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Follett Higher Education seeks a Campus Store Manager to lead all aspects of campus bookstore operations, mentor teams, and drive sales while delivering exceptional customer service. You will collaborate with campus partners, manage financial metrics, and support regional leadership in store performance and planning.

Follett values teamwork, innovation, inclusion, and accountability. As a key leader, you will oversee talent management, campus relationships, and daily operations, ensuring

Qualifications

• Bachelor's degree or equivalent required.
• 3-5 years retail management or strong customer service experience preferred.
• Strong organizational, time management, and problem-solving skills.

Responsibilities

• Drive sales and operating plans for traditional and peak periods.
• Lead campus relationship activities and communications with campus and partners.
• Develop and coach team members to meet operational standards and business results.
• Create an engaging customer service culture with solutions-based selling.
• Ensure store is clean, organized, and compliant with health and safety rules.

Skills

Leadership

Customer Service

Financial Acumen

Communication

Education

Bachelor's Degree or Equivalent

Job description

Follett Higher Education seeks a Campus Store Manager to lead all aspects of campus bookstore operations, mentor teams, and drive sales while delivering exceptional customer service. You will collaborate with campus partners, manage financial metrics, and support regional leadership in store performance and planning.

Follett values teamwork, innovation, inclusion, and accountability. As a key leader, you will oversee talent management, campus relationships, and daily operations, ensuring