Campus Store Leader: Customer Experience & Team Ops

Barnes & Noble Education, Inc.; Kansas City (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

DailyPay

Employee discounts

Course materials/textbooks

Job summary

Barnes & Noble College is seeking an Assistant Store Manager to help run the campus store by partnering with the Store Manager, delivering an outstanding customer experience, and driving business results. You will lead teams, manage merchandising, inventory, and day-to-day operations to ensure a high‑performing store.

This role requires 2–3 years in retail with leadership, strong customer service, and the ability to work a flexible schedule including evenings and weekends.

Qualifications

• 2–3 years of retail experience, with leadership preferred.
• Experience with merchandising, inventory, and customer service.
• Strong communication and team-development skills.
• Proficiency with retail technology and POS systems.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Lead daily sales floor operations and coach staff.
• Oversee store operations as Manager‑on‑Duty when needed.
• Recruit, hire, train, and develop store team members.
• Drive sales and manage expenses while monitoring trends.
• Build relationships with customers and campus partners.
• Support inventory, merchandising, and stock replenishment.
• Maintain a clean, safe, and organized store environment.

Skills

Retail leadership

Customer service

Team development

Operations management

Merchandising

Tools

POS systems

Microsoft Office

Job description

Barnes & Noble College is seeking an Assistant Store Manager to help run the campus store by partnering with the Store Manager, delivering an outstanding customer experience, and driving business results. You will lead teams, manage merchandising, inventory, and day-to-day operations to ensure a high‑performing store.

This role requires 2–3 years in retail with leadership, strong customer service, and the ability to work a flexible schedule including evenings and weekends.