Campus Store Lead: Drive Sales and Mentorship

Follett Corporation; Middletown (CT); On-site; USD 17,000 - 41,000; Full time

Job summary

Follett Corporation is seeking a Campus Store Leader in Middletown, CT to drive store sales and deliver outstanding customer service while upholding Follett values. You will mentor a diverse team, manage daily operations, and partner with campus relations to support course materials and general merchandise.

The role emphasizes mentorship, financial awareness, and adherence to store policies, with a strong focus on customer experience and campus partnerships.

Qualifications

• Associate's degree or equivalent required.
• 0–5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.

Responsibilities

• Drive store plans and daily operations for traditional and peak periods.
• Promote sales promotions and events and recalibrate goals to boost sales.
• Operate cash registers and store systems with safe cash handling.
• Maintain inventory control and keep store areas neat and organized.
• Oversee shipping/receiving and set visual standards for merchandise.
• Supervise and coach team members, onboarding new hires and scheduling.

Skills

Store leadership

Sales growth

Customer service

Communication

Financial acumen

Team mentorship

Time management

Education

Associate's degree

Job description

Follett Corporation is seeking a Campus Store Leader in Middletown, CT to drive store sales and deliver outstanding customer service while upholding Follett values. You will mentor a diverse team, manage daily operations, and partner with campus relations to support course materials and general merchandise.

The role emphasizes mentorship, financial awareness, and adherence to store policies, with a strong focus on customer experience and campus partnerships.