Campus Store Lead: Grow Sales & Develop Teams

Shepherd; University Heights (OH); On-site; USD 17,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Wellness programs

401(k) plan

Flex spending

paid holidays

paid time off

Job summary

Follett Higher Education in the United States seeks a Campus Store Leader to drive sales growth while delivering brand and operational excellence across the campus store. You will lead a team, mentor staff, and partner with leadership to meet performance goals.

The role emphasizes customer service excellence, financial awareness, and adherence to Follett Values. Availability to meet business needs is required.

Qualifications

• Associate's Degree or equivalent.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building and demonstrated ability to influence a team.
• Travel: minimal - less than 10%.

Responsibilities

• Execute store plans and daily operations for traditional and peak periods.
• Promote sales promotions and events on store, campus, and community.
• Review store financials with leadership and recalibrate goals to drive sales.
• Operate cash registers and store systems with safe cash handling procedures.
• Maintain inventory control and visual merchandising standards.
• Ensure security of assets and safety of team and customers.
• Support course materials activities in collaboration with leadership.

Skills

Customer service

Communication

Presentation skills

Analytical

Financial acumen

Relationship building

Education

Associate's degree

Job description

Follett Higher Education in the United States seeks a Campus Store Leader to drive sales growth while delivering brand and operational excellence across the campus store. You will lead a team, mentor staff, and partner with leadership to meet performance goals.

The role emphasizes customer service excellence, financial awareness, and adherence to Follett Values. Availability to meet business needs is required.