Campus Store Department Leader

Barnes & Noble Education; Richmond (KY); On-site; USD 45,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Commuter Benefits

Paid Time Off

Paid Holidays

Employee Discounts

Job summary

Barnes & Noble College is hiring a Department Manager to lead a campus store department, ensuring excellent customer experiences and strong performance. You will manage daily operations, coaching a team and coordinating with campus stakeholders to drive sales and campus engagement.

The role requires 2+ years in retail leadership, a focus on merchandising and customer service, and flexibility to work evenings, weekends, and peak periods. Eligible employees enjoy a competitive rewards package.

Qualifications

• 2+ years of retail experience with leadership, supervisory, or similar responsibility.
• Proven ability to recruit, coach, and develop team members.
• Experience with merchandising, inventory, and sales performance.

Responsibilities

• Lead daily operations of an assigned department with focus on customer service and coaching.
• Drive department performance through sales, inventory management, and execution of business strategies.
• Recruit, hire, train, and develop department staff while promoting collaboration and accountability.
• Partner with store leadership to support overall store operations and priorities.
• Maintain strong customer relationships and resolve issues professionally.
• Oversee merchandising, visual presentation, and workload execution to ensure product availability.
• Analyze performance and trends to forecast needs and improve results.
• Support safety, loss prevention, and compliance policies.
• Maintain a safe, clean, and organized department with flexible scheduling.

Skills

Leadership

Customer service

Retail operations

Staff development

Education

Experience in retail leadership programs

Tools

POS systems

MS Office

Job description

Barnes & Noble College is hiring a Department Manager to lead a campus store department, ensuring excellent customer experiences and strong performance. You will manage daily operations, coaching a team and coordinating with campus stakeholders to drive sales and campus engagement.

The role requires 2+ years in retail leadership, a focus on merchandising and customer service, and flexibility to work evenings, weekends, and peak periods. Eligible employees enjoy a competitive rewards package.