Campus Store Assistant Manager — Growth, 401k Match & Bonus

Follett Corporation; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

80 hours vacation + sick days

10 paid company holidays

Quarterly Bonus Plan

Job summary

Follett Higher Education in Chicago, IL, is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in overseeing store operations. You will drive sales growth while upholding brand and operational excellence, and ensure the team delivers an engaging customer service experience.

You will mentor team members, monitor store performance, handle opening/closing duties, and assist with merchandising, cash handling, and daily reporting.

Qualifications

• Retail or bookstore experience preferred.
• Prior supervisory experience preferred.
• General Computer Skills

Responsibilities

• Supervises the work activities of sales team members FT/PT and Temporary.
• Schedules team members' work hours.
• Trains new team members FT/PT and seasonal staff.
• Ensures sales team members follow store policies and standards.
• Maintains merchandising and promotion standards, creates displays.
• Onboards new hires.
• Greets customers, answers phones, provides information, directs callers, and resolves issues.
• Handles cash register operations, deposits, and safe cash handling.
• Stock shelves and takes inventory per store schedule.
• May perform general store cleaning and straighten areas.
• Executes merchandising standards and displays.
• May cover for other staff during breaks or peak times.
• Performs other duties as assigned.

Skills

Customer service

Leadership

Team supervision

Education

Associate's degree or equivalent

Tools

POS system

Job description

Follett Higher Education in Chicago, IL, is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in overseeing store operations. You will drive sales growth while upholding brand and operational excellence, and ensure the team delivers an engaging customer service experience.

You will mentor team members, monitor store performance, handle opening/closing duties, and assist with merchandising, cash handling, and daily reporting.