Campus Space Reservations & Office Support Specialist

University of Illinois at Urbana-Champaign; Urbana (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid time off

Tuition waivers

Job summary

The University of Illinois at Urbana-Champaign is seeking an Office Support Associate to process facility requests for 325 classrooms and select outdoor spaces. You will handle intake, respond to inquiries, and coordinate with campus units to ensure effective scheduling.

Responsibilities include recording reservations in Ad Astra, identifying needs, and generating reports while maintaining policy compliance and accuracy in communications across Facilities and Services and other departments.

Qualifications

• High school diploma or equivalent required.
• 18 months of college coursework or work experience or related work experience.

Responsibilities

• Process space requests for classroom and outdoor facilities via Ad Astra.
• Identify special needs and direct applicants to appropriate resources.
• Record reservations and communicate outcomes to applicants and campus units.
• Provide primary intake information on reservation policies and procedures.
• Refer calls and emails to appropriate sources for event information.
• Create custom room availability reports for Facilities and Services and Technology Services.

Skills

Attention to detail

Multitasking

Customer service

Keyboarding

Computer literacy

Campus layout knowledge

Policy knowledge

Education

High school diploma or equivalent

18 months of college coursework or work experience

Job description

The University of Illinois at Urbana-Champaign is seeking an Office Support Associate to process facility requests for 325 classrooms and select outdoor spaces. You will handle intake, respond to inquiries, and coordinate with campus units to ensure effective scheduling.

Responsibilities include recording reservations in Ad Astra, identifying needs, and generating reports while maintaining policy compliance and accuracy in communications across Facilities and Services and other departments.