Campus Public Safety Dispatcher — Calm Emergencies

Moody-Bible-Institute; Chicago (IL); On-site; USD 28,000 - 29,000; Full time

Job summary

Moody Bible Institute in downtown Chicago is seeking a Public Safety Dispatcher to join its team. You will manage emergency and non-emergency communications, coordinate responses to incidents, monitor campus safety systems, and support emergency operations across our Chicago campus and broader Moody community.

Success requires strong communication, good judgment under pressure, and attention to detail while handling multiple priorities. This role includes evenings and weekends to maintain safety.

Qualifications

• Strong communication and interpersonal skills, able to stay calm under pressure.
• Ability to document incidents accurately and prepare written reports.
• Sound judgment with urgent decision-making abilities.
• Ability to stand and walk for extended periods indoors and outdoors.
• Fluent English verbal and written communication skills.
• Legal authorization to work in the United States without sponsorship.

Responsibilities

• Answer and prioritize emergency and non-emergency calls and radio communications.
• Dispatch Public Safety officers and coordinate responses to calls for service.
• Record and communicate critical incident information accurately.
• Enter and maintain incident records in the CAD system.
• Monitor CCTV and assist investigations through video review.
• Respond to alarms and assist with notifications to campus community.
• Communicate with officers, 911 operators, and emergency responders.
• Connect campus departments with resources during and after business hours.
• Manage multiple incidents with accuracy and professionalism.
• Conduct MVR checks for students and employees.

Skills

Strong communication

Calm under pressure

Written reports

Judgment under urgent situations

Stand/walk long periods

Fluent English

Tools

CAD system

Security Desk

Simplex fire alarm

SharePoint

Job description

Moody Bible Institute in downtown Chicago is seeking a Public Safety Dispatcher to join its team. You will manage emergency and non-emergency communications, coordinate responses to incidents, monitor campus safety systems, and support emergency operations across our Chicago campus and broader Moody community.

Success requires strong communication, good judgment under pressure, and attention to detail while handling multiple priorities. This role includes evenings and weekends to maintain safety.