Campus Recreation Member Services & Outreach (Remote)

Penn State University; University Park (IL); Sur place; USD 15 000 - 21 000; Temps partiel

Résumé du poste

Penn State University in University Park invites applications for Work Study Membership and Outreach Attendants. This role supports Campus Recreation by greeting patrons, processing memberships and registrations, and guiding tours while delivering friendly, helpful service.

Responsibilities include answering phones, assisting patrons face-to-face, promoting programs, and maintaining a welcoming environment. A Federal Work Study award is required and a successful background check is necessary.

Qualifications

• Must successfully complete a criminal background check.
• Ability to positively interact with patrons and employees alike.
• Strong critical thinking skills.

Responsabilités

• Greeting patrons with a friendly and welcoming demeanor.
• Conduct membership and locker sales transactions and process program registrations efficiently.
• Troubleshooting issues with membership and locker sales and renewals.
• Provide exceptional customer service by answering inquiries about Campus Recreation programs and services and directing patrons to appropriate staff when needed.
• Assist in answering telephones and engage with patrons face-to-face.
• Conduct facility tours for guests.
• Promote Penn State Campus Recreation memberships, programs, and services to the community.
• Complete other duties as assigned by supervisor.

Connaissances

Customer service

Phone handling

Face-to-face interactions

Description du poste

Penn State University in University Park invites applications for Work Study Membership and Outreach Attendants. This role supports Campus Recreation by greeting patrons, processing memberships and registrations, and guiding tours while delivering friendly, helpful service.

Responsibilities include answering phones, assisting patrons face-to-face, promoting programs, and maintaining a welcoming environment. A Federal Work Study award is required and a successful background check is necessary.