Campus Public Safety Dispatcher

University of Tennessee at Martin; Martin (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

University of Tennessee at Martin is seeking a Dispatcher to support the Department of Public Safety. You will answer emergency and non-emergency calls, dispatch police units, monitor CAD/RMS activity, and maintain logs and equipment records to ensure officer safety and timely service.

The role requires handling high-pressure communications, operating radios and phone lines, and coordinating with campus partners across shifts, including nights and weekends.

Qualifications

• High school diploma or equivalent.
• Typing and data-entry skills; ability to learn CAD/RMS.
• Ability to work rotating shifts, including nights, weekends and emergencies.

Responsibilities

• Answer and triage emergency and non-emergency calls; dispatch units in CAD.
• Operate police radio, public safety lines, and departmental phones.
• Monitor campus security cameras and relay actionable information.
• Receive and document safety complaints and hazards; assist partner agencies when requested.
• Monitor fire alarm panel and elevator call boxes; dispatch response as necessary.
• Coordinate with other law enforcement agencies for on-/off-campus public safety response.
• Create and maintain CAD/RMS entries and the logs for calls and officer activity.
• Issue and log keys, radios, and other equipment; manage lost-and-found documentation.
• Receive and distribute departmental mail and faxes; support front-desk tasks.
• Serve as first point of contact at the front desk and on operator lines.
• Route information requests to appropriate campus departments; provide directions.

Skills

Call taking

Radio operation

Public safety comms

Data entry

Customer service

Conflict de-escalation

Log maintenance

Documentation

Education

High school diploma

Tools

CAD

RMS

Security cameras

Alarm systems

Job description

University of Tennessee at Martin is seeking a Dispatcher to support the Department of Public Safety. You will answer emergency and non-emergency calls, dispatch police units, monitor CAD/RMS activity, and maintain logs and equipment records to ensure officer safety and timely service.

The role requires handling high-pressure communications, operating radios and phone lines, and coordinating with campus partners across shifts, including nights and weekends.