Campus Public Safety Dispatcher

University of Nebraska–Lincoln; Nebraska; On-site; USD 26,000 - 36,000; Full time

Job summary

University of Nebraska-Lincoln seeks a Dispatcher to serve as the critical link between callers in need and emergency responders, ensuring rapid, professional coordination. You will work with police, fire, and EMS services using CAD tools and multi-line radios, maintaining calm while gathering essential details.

This role requires strong communication, exceptional customer service, and the ability to multitask during urgent situations.

Qualifications

• Minimum qualifications include a high school diploma or GED.
• Experience with customer service and computers is required.
• Typing speed of 30+ words per minute.
• Valid driver’s license and ability to meet University driver eligibility criteria.

Responsibilities

• Answer emergency and non-emergency calls for police, fire, and EMS services.
• Use multi-line phones, radio systems, and CAD tools to coordinate rapid response.
• Communicate clearly and calmly with callers and first responders during high-stress situations.
• Relay essential information to public safety officials and partner agencies.
• Maintain accurate records and reports.
• Complete six months of paid training.

Skills

Customer service

Communication

Calm under pressure

Multitasking

Tech-savvy

Attention to detail

Education

High school diploma or GED

Tools

CAD systems

Job description

University of Nebraska-Lincoln seeks a Dispatcher to serve as the critical link between callers in need and emergency responders, ensuring rapid, professional coordination. You will work with police, fire, and EMS services using CAD tools and multi-line radios, maintaining calm while gathering essential details.

This role requires strong communication, exceptional customer service, and the ability to multitask during urgent situations.