Campus Programs & Operations Lead

NC State University; Raleigh (NC); On-site; USD 36,000 - 64,000; Full time

Job summary

NC State University in Raleigh seeks a University Program Associate to support administrative and financial operations within the African American Cultural Center. The role covers program planning, budget oversight, contracts, and customer service, with emphasis on compliance and cross‑unit coordination.

Ideal candidate has a bachelor’s degree, strong MS Office and PeopleSoft skills, sharp communication, and the ability to manage multiple tasks in a fast-paced university setting.

Qualifications

• Bachelor’s degree; or an equivalent combination of training and experience.
• Strong proficiency in MS Office (Word, Excel) and Google Workspace.
• Experience with PeopleSoft Financials (vouchers, PCard, MarketPlace, travel reimbursements).
• Excellent written/verbal communication, attention to detail, and ability to multi-task independently.

Responsibilities

• Coordinates complex day-to-day operations, develops efficient workflows, and implements systems that improve service delivery and organizational effectiveness.
• Exercises independent judgment in interpreting university policies, resolving operational issues, and recommending broad process improvements.
• Serves as the primary operational liaison with campus partners, vendors, and central offices to coordinate contracts, facilities, technology, and shared operational needs.
• Hires, trains, coordinates, and provides functional oversight to student employees and support staff to ensure continuity of operations and high-quality customer service.
• Maintains critical records, reporting systems, and confidential information in strict compliance with FERPA, Title IX, Clery Act, and university regulations.
• Administers and manages assigned budgets and business accounts across both units, overseeing expenditure tracking, revenue reporting, and monthly PCard reconciliation.
• Partners with DASA Finance and the Unit Director to assist with annual budget forecasting, monitor funding sources, and maintain fiscal accountability.
• Coordinates contracts, invoices, interdepartmental transfers, and travel authorizations/rebursements for vendors, speakers, performers, and staff.
• Identifies and resolves routine procedural financial issues, escalating complex policy matters as appropriate.
• Leads administrative planning and execution for high-impact programs, signature events, and initiatives, ensuring alignment with departmental goals and institutional timelines.
• Independently coordinates program planning and development functions related to marketing, communications, and programmatic support for front-facing Center programs.
• Performs additional duties as assigned to support broader departmental priorities.
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Skills

MS Office (Word, Excel)

Google Workspace

PeopleSoft Financials

Communication

Attention to detail

Multi-tasking

Education

Bachelor’s degree or equivalent

Job description

NC State University in Raleigh seeks a University Program Associate to support administrative and financial operations within the African American Cultural Center. The role covers program planning, budget oversight, contracts, and customer service, with emphasis on compliance and cross‑unit coordination.

Ideal candidate has a bachelor’s degree, strong MS Office and PeopleSoft skills, sharp communication, and the ability to manage multiple tasks in a fast-paced university setting.