Campus Programs Experience Lead

1440 Multiversity; Scotts Valley (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

1440 Multiversity seeks a Program Experiences Manager to plan, coordinate, and execute on-campus programs for external groups and faculty partners. You will lead operations for assigned programs, ensuring flawless logistics and an excellent guest experience.

Work cross-functionally with culinary, facilities, AV, guest services, and reservations to deliver multi-day programs, while maintaining strong communication and meticulous detail in schedules and documentation.

Qualifications

• Experience managing programs or events for a campus or venue hosting external groups on-site.
• Experience supporting multi-day programs or concurrent events.
• Demonstrated ability to coordinate across operational departments.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Plan and manage logistics for on-campus multi-day learning programs, conferences, workshops, and special events.
• Serve as primary point of contact for clients, faculty, and program leaders before and during their time on campus.
• Develop detailed schedules, operational timelines, and program documentation.
• Finalize and communicate logistics including space setup, meal timing, AV needs, lodging coordination, and special requests.
• Monitor program execution and proactively resolve operational challenges.
• Coordinate closely with culinary, facilities, AV, guest services, reservations, and other campus teams.
• Communicate program updates clearly and consistently to impacted departments.
• Manage multiple concurrent programs while maintaining accuracy and attention to detail.
• Support billing reconciliation, reporting, and post-program follow-up.
• Welcome and orient clients and faculty upon arrival.
• Support welcome sessions, program launches, or orientations as needed.
• Maintain ongoing communication to ensure a positive campus experience.
• Gather feedback and identify opportunities for continuous improvement.

Skills

Program management

Event coordination

Cross-department communication

Organizational skills

Evening/weekend availability

Job description

1440 Multiversity seeks a Program Experiences Manager to plan, coordinate, and execute on-campus programs for external groups and faculty partners. You will lead operations for assigned programs, ensuring flawless logistics and an excellent guest experience.

Work cross-functionally with culinary, facilities, AV, guest services, and reservations to deliver multi-day programs, while maintaining strong communication and meticulous detail in schedules and documentation.