Campus Parking Supervisor Assistant

University of Kentucky; Lexington, Northern (KY, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

University of Kentucky Transportation Services seeks a Parking Control Supervisor Assistant to lead parking enforcement and attendant booth operations, reporting to the Transportation Services Manager Assistant. This role provides leadership and operational support to ensure service quality and compliance with university policies.

The Assistant Shift Leader supervises staff, handles cash processes, assigns duties, trains personnel, and supports performance reviews while maintaining high customer

Qualifications

• High school diploma.
• 2 years of related experience.
• Experience with T2 Systems Flex Software and Hand-held Ticket writers.
• Associate's degree preferred.

Responsibilities

• Assist with the supervision and daily leadership of parking enforcement and attendant booth operations within assigned areas.
• Oversee daily cash handling activities, including collections, reconciliations, and accurate accounting of funds.
• Assign daily work responsibilities, maintain staffing coverage, and support efficient operational performance.
• Train, coach, and provide guidance to parking supervisors, attendants, and other assigned personnel.
• Review and approve timesheets, leave requests, and personnel documentation in accordance with university policies.
• Conduct employee performance reviews and provide ongoing feedback regarding performance and development.
• Manage customer disputes and resolve escalated service concerns using sound judgment and effective communication.

Skills

Leadership

Cash handling

Customer service

Staff supervision

Ticketing systems

Microsoft Office

Education

Associate's degree

High school diploma

Tools

T2 Systems FLEX

Hand-held Ticket Writers

Microsoft Excel

Microsoft Word

Outlook

Job description

University of Kentucky Transportation Services seeks a Parking Control Supervisor Assistant to lead parking enforcement and attendant booth operations, reporting to the Transportation Services Manager Assistant. This role provides leadership and operational support to ensure service quality and compliance with university policies.

The Assistant Shift Leader supervises staff, handles cash processes, assigns duties, trains personnel, and supports performance reviews while maintaining high customer