Parking Control Attendant

University of Kentucky; Lexington (KY); On-site; USD 26,000 - 38,000; Full time

Job summary

The University of Kentucky is seeking a dependable Parking Control Officer to support safe, accessible campus transportation operations. The role enforces parking regulations, monitors parking areas, and promotes safe traffic flow while delivering exceptional customer service to students, faculty, staff, visitors, and motorists.

Responsibilities include issuing citations, operating handheld ticket-writing devices, and coordinating with supervisors on maintenance and enforcement procedures.

Qualifications

• Knowledge of parking enforcement procedures and campus regulations.
• Experience delivering professional customer service to diverse populations.
• Ability to operate enforcement tech, handheld devices, and communications equipment.
• Understanding of cash handling, citations, and vehicle immobilization practices.
• Capable of assessing situations and referring complex issues to supervisors.

Responsibilities

• Enforce parking regulations by verifying permits and issuing citations.
• Monitor campus parking areas and traffic flow for safety and efficiency.
• Provide courteous assistance, directions, and safety information to motorists.
• Respond to vehicle-related issues and support with equipment and operations.
• Operate enforcement tech, ticket devices, radios, and related equipment.
• Immobilize vehicles per policies; assist with inspections and maintenance issues.
• Process payments and maintain cash-handling procedures.
• Support campus events and daily parking operations as needed.
• Maintain knowledge of regulations while operating university vehicles and equipment.

Skills

Parking regulations knowledge

Customer service

Effective communication

Situation assessment

Professional conduct

Team support

Safety awareness

Tools

Handheld ticket writer

T2 Flex Software

Cash register / card equipment

Two-way radio

Battery charger

Job description

Required License/Registration/Certification

None

Physical Requirements

ability to work primarily outdoors in varying weather conditions for extended periods, must be able to stand and work for prolonged periods while patrolling campus and issuing parking citations, frequent interactions with the public, providing customer service and professionally handling challenging or upset individuals, must be able to operate a two-way radio and handheld electronic ticket writer, follow written and verbal instructions, provide directions to campus visitors, and accurately communicate information, ability to occasionally lift and carry up to 20 pounds.

Shift

More than 1 shift available:

Monday – Friday; 3:15 pm – 11:15 pm; (37.5 hours/week)

Evening Shift. (37.5 hours/week)

Weekends, holidays, and overtime possible.

Job Summary

The University of Kentucky is seeking a dependable and customer-focused Parking Control Officer ( PCO ) to support safe, efficient, and accessible campus transportation operations.

This role plays an essential part in maintaining compliance with University parking regulations, enhancing the campus experience, and providing exceptional service to students, faculty, staff, visitors, and motorists. The Parking Control Officer is responsible for monitoring parking areas and campus entrances, enforcing parking regulations, and promoting safe traffic operations throughout campus.

What You’ll Do

• Enforce University parking regulations by verifying permits, issuing citations, and taking appropriate action on parking violations.
• Monitor campus parking areas, entrances, and traffic flow to promote safe and efficient transportation operations.
• Provide exceptional customer service by assisting motorists, answering questions, providing directions, and offering safety information in a professional manner.
• Respond to vehicle-related issues and provide motorist assistance, including support with parking equipment and operational concerns.
• Operate parking enforcement systems, handheld ticket-writing devices, two-way radios, and other technology used in daily operations.
• Immobilize and impound vehicles in accordance with University policies and established procedures.
• Conduct routine inspections of parking equipment, gates, and facilities; troubleshoot minor issues and communicate maintenance concerns to supervisors.
• Process payments and maintain accurate cash-handling procedures using cash register and credit card equipment.
• Support campus events and daily parking operations through curb painting, facility maintenance, and other assigned operational tasks.
• Maintain knowledge of parking, bicycle, traffic, and safety regulations while operating University vehicles and equipment responsibly.

What You’ll Bring

• Knowledge of parking enforcement procedures, traffic regulations, bicycle regulations, and campus transportation policies.
• Experience providing professional customer service and communicating effectively with various populations, including students, faculty, staff, visitors, and motorists.
• Ability to operate parking enforcement technology, handheld ticket-writing devices, communication equipment, and related operational tools.
• Understanding of cash-handling procedures, citation processes, vehicle immobilization practices, and parking control operations.
• Ability to assess situations, resolve routine issues, and refer complex concerns to appropriate supervisors.
• Strong communication skills with the ability to provide clear directions, safety information, and assistance in a courteous and professional manner.
• Commitment to maintaining a safe, welcoming, and service-oriented campus environment.

What’s In It for You

• Meaningful impact: Support a safe and efficient campus environment while helping create a positive experience for students, employees, and visitors.
• Customer service excellence: Serve as a visible University representative by providing assistance, information, and support to the campus community.
• Operational experience: Develop skills in parking enforcement, traffic management, safety procedures, equipment operation, and campus operations.
• Professional growth: Gain valuable experience in public safety, transportation operations, customer relations, and University service.

You will join a dedicated team committed to maintaining safe and accessible parking operations, delivering exceptional customer service, supporting campus events, and contributing to a welcoming environment that enhances the University of Kentucky community experience.

Multiple positions available.

Skills / Knowledge / Abilities

I Phone Ticket Writer, Cash Register/Credit Card Equipment, Battery Charger Immobilization Device.

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Customer Service, Cash Handling, Parking/Security/Police experience.

Hand-held ticket writer, T2 Flex Software, Cash Register/Credit Card Equipment, Vehicle Battery Charger, Hydraulic Cutter.

Driver’s license preferred

Deadline to Apply

Deadline to Apply 10/12/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.