Campus Operations & Student Success Lead

Jersey College; Trenton (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Jersey College in New Jersey is seeking a Campus Coordinator to ensure the smooth operation of academic and administrative functions on campus. Reporting directly to the Campus Administrator, this role bridges faculty, administration and students to support teaching excellence and student success.

The Campus Coordinator will manage campus operations, oversee academic schedules and clinical site coordination, and coordinate student services and registrar functions in a collaborative,

Qualifications

• Showcase specific roles where you managed teams, projects, or processes for 4-7 years, particularly in education or business environments. Mention key achievements, such as improved efficiency or successful program implementations.
• Highlight situations where you demonstrated exceptional customer service, resolved conflicts, or collaborated effectively in team settings. Use metrics, if possible, to show the impact (e.g., increased customer satisfaction scores or team productivity).
• Provide examples of your approachable demeanor and dedication to helping others, such as mentoring students, supporting faculty, or leading professional development initiatives.
• Emphasize your ability to communicate complex ideas clearly and deliver engaging presentations. Mention experience in public speaking, workshops, or facilitating discussions.

Responsibilities

• Facilitate day-to-day campus activities to ensure seamless operations.
• Support faculty and administration in achieving teaching excellence and student success objectives.
• Oversee academic schedules, clinical site coordination, and other academic affairs.
• Provide proactive support for student engagement, progress, and retention.
• Monitor and track student attendance, grades, and overall academic performance.
• Collaborate with faculty to implement early interventions for at‑risk students.
• Advise students on course scheduling, resolve scheduling conflicts, and provide ongoing academic guidance.
• Coordinate student counseling for drops, terminations, or repeats, while identifying opportunities for re‑enrollment.
• Facilitate the student clearing process in partnership with the financial aid team.
• Ensure compliance with institutional policies and standards.
• Support enrollment management reporting and track within‑term drops to achieve retention goals.
• Follow up with students on attendance issues and document resolutions.
• Act as a key leader in campus operations, supporting the Campus Administrator in strategic initiatives.
• Assist in the design, implementation, and oversight of student services programs.
• Engage with students, faculty, and staff to foster a collaborative and supportive campus environment.
• Provide additional support for operational activities and special projects as needed.

Skills

Management

Customer service

Team collaboration

Communication skills

Job description

Jersey College in New Jersey is seeking a Campus Coordinator to ensure the smooth operation of academic and administrative functions on campus. Reporting directly to the Campus Administrator, this role bridges faculty, administration and students to support teaching excellence and student success.

The Campus Coordinator will manage campus operations, oversee academic schedules and clinical site coordination, and coordinate student services and registrar functions in a collaborative,