Campus Network & Server Administrator

Shaw University; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Shaw University is seeking a Server Administrator to support campus-wide wired and wireless networks and related systems. The role reports to the Director of IT Infrastructure and covers network connectivity, security, and general IT operations on campus.

Key duties include configuring and supporting network hardware, wireless infrastructure, and network management software, while maintaining health monitoring and security aligned with industry standards.

Qualifications

• 1-2 years of Information Technology experience.
• Network administration experience.
• Experience configuring layer 3 switches.
• Solid understanding of TCP/IP and routing protocols.
• Problem solving and troubleshooting skills.
• 3 years of customer support experience in higher education preferred.
• CCNA preferred.
• Excellent written and verbal skills.

Responsibilities

• Provide configuration, installation, and support of network hardware and network management software.
• Provide management of wireless infrastructure consisting of WLAN controllers, wireless APs and network access control systems.
• Perform regular network health monitoring, proactively identify problems, and provide effective solutions.
• Assist Network Administrator in maintaining network security in alignment with NIST SP 800-171.
• Manage and document network systems, operational procedures and monitor hardware inventory for network devices.
• Assist customers with network connectivity issues and elevate problems when appropriate.
• Communicate and collaborate well with team members. Other duties as assigned.

Skills

TCP/IP

Network administration

CCNA

Customer support

Education

Bachelor's degree in Information Technology

Job description

Shaw University is seeking a Server Administrator to support campus-wide wired and wireless networks and related systems. The role reports to the Director of IT Infrastructure and covers network connectivity, security, and general IT operations on campus.

Key duties include configuring and supporting network hardware, wireless infrastructure, and network management software, while maintaining health monitoring and security aligned with industry standards.