Campus Lab Tech & AV Support Specialist

Phoenix Union High School District; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Phoenix Union High School District 210 is seeking a Campus Lab Technician to support staff and students with hardware, software, and AV needs across campus labs and classrooms.

Responsibilities include troubleshooting, repairing, and installing hardware, managing lab spaces, and coordinating with vendors for service and repairs. Strong customer service and communication skills are essential for interactions with students, parents, and staff.

Qualifications

• High School diploma or GED equivalent; AND three years of technical support experience; OR an equivalent combination of education, training, and experience.
• Two-year technical certificate in a technology related field is preferred.
• Three years of technical support experience, or equivalent combination.

Responsibilities

• Troubleshoots and repairs hardware including laptops, desktops, projectors, carts, response units, and smartboards.
• Schedules vendor services and repairs as needed.
• Manages and schedules Shared-Use Labs.
• Sets up and tears down audio-visual hardware for campus events.
• Assists with installation, troubleshooting, and management of LAN/WAN data communications.
• Collects and disposes of surplus equipment; documents and removes hardware.
• Makes sure print servers and printers are maintained; replaces toners.
• Sets up computer labs and carts and documents cable management.
• Serves as campus liaison to District Computer Repair Unit.
• Works with IT staff on upgrades, troubleshooting, and support for labs, classrooms, and PCs.
• Maintains professionalism when interacting with students, staff, and the public.

Skills

Troubleshooting

Hardware repair

Customer service

Communication

Education

High School diploma or GED

Two-year technical certificate in technology

Tools

Printer management

Projector setup

AV equipment

Laptops/desktops

Job description

Phoenix Union High School District 210 is seeking a Campus Lab Technician to support staff and students with hardware, software, and AV needs across campus labs and classrooms.

Responsibilities include troubleshooting, repairing, and installing hardware, managing lab spaces, and coordinating with vendors for service and repairs. Strong customer service and communication skills are essential for interactions with students, parents, and staff.