Campus IT Support Technician

Surry Community College; Dobson (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

Surry Community College in Dobson, NC invites applications for a part-time System Support Technician. The role provides technical support for campus technology, assists faculty, staff, and students with hardware, software, and classroom technology needs, and helps maintain inventory and setup for events.

The position requires basic troubleshooting, equipment setup, and collaboration with Technology Services to support college projects and daily operations, including occasional evening or weekend

Qualifications

• Language skills, mathematical skills, and reasoning abilities are required.
• Reading, writing, and interpreting technical information is expected.
• Ability to analyze problems and communicate effectively with users.

Responsibilities

• Provide technical support to faculty, staff, and students at college locations.
• Troubleshoot basic computer hardware, software, peripheral, and connectivity issues.
• Set up, configure, deploy, and maintain computers, printers, monitors, scanners, and other technology.
• Install and configure approved software and applications.
• Assist with classroom and office technology setup and routine maintenance.
• Respond to Help Desk requests and follow up with users as needed.
• Assist with technology equipment inventory, software licensing records, and equipment audits.
• Maintain organized technology equipment and storage areas.
• Perform basic hardware replacement, cleaning, upgrades, and repairs.
• Work collaboratively with Technology Services staff to support College projects, programs, and special events.
• Communicate effectively with technical and non-technical users.
• Provide occasional evening, weekend, or special-event technology support as needed.
• Maintain a clean, organized, and safe work area.
• Perform other related duties as assigned.

Skills

Language skills

Mathematical skills

Reasoning ability

Education

Two-year Computer Information Technology degree or equivalent

Job description

Surry Community College in Dobson, NC invites applications for a part-time System Support Technician. The role provides technical support for campus technology, assists faculty, staff, and students with hardware, software, and classroom technology needs, and helps maintain inventory and setup for events.

The position requires basic troubleshooting, equipment setup, and collaboration with Technology Services to support college projects and daily operations, including occasional evening or weekend