Campus IT Support Specialist for Nursing College

Galen College of Nursing; Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Tuition discounts

401(k) match

Stock Purchase Plan

Fertility benefits

Paid time off

Employee discounts

Job summary

Galen College of Nursing in Charleston seeks an IIT Support Specialist to provide desktop and classroom technology support to faculty, staff and students. You will handle end-user issues via email, phone, tickets, and remote access, ensuring timely, friendly service.

The role requires an associate degree in IT or equivalent, at least two years in IT desktop support, and solid knowledge of Windows, Microsoft Office, Outlook, AD, and basic networking.

Qualifications

• Minimum two years’ experience in IT desktop support.
• Strong customer service and communication skills.
• Familiarity with Windows, Office, Outlook, and AD.

Responsibilities

• Provide desktop IT support to campus users via in-person, phone, email, and remote access.
• Support testing and instructional classroom technology.
• Assist faculty with hosting web conferences and using LMS.

Skills

Desktop support

Customer service

End-user training

Windows administration

Microsoft Office

Outlook

Active Directory

Networking basics

Remote desktop

Ticketing system

Education

Associate degree in Information Technology

Tools

Remote Desktop

Ticketing System

Windows OS

Job description

Galen College of Nursing in Charleston seeks an IIT Support Specialist to provide desktop and classroom technology support to faculty, staff and students. You will handle end-user issues via email, phone, tickets, and remote access, ensuring timely, friendly service.

The role requires an associate degree in IT or equivalent, at least two years in IT desktop support, and solid knowledge of Windows, Microsoft Office, Outlook, AD, and basic networking.