Campus IT Support Lead & Tech Team Supervisor

Tulsa Community College; Tulsa (OK); On-site; USD 50,000 - 60,000; Full time

Job summary

An educational institution in Tulsa seeks a Technical Operations Supervisor to oversee daily technical operations and support at the campus level. You will supervise technicians and provide high-quality technical support to staff and students while ensuring customer service excellence. A relevant associate’s degree and a minimum of three years of IT experience are required. The ideal candidate is organized, has strong communication skills, and possesses A+ Certification. Join us in supporting the educational mission!

Qualifications

• 3 years' experience in an Information Technology department.
• Supervisory experience.
• Ability to lift 25 lbs and climb a 10 ft ladder.

Responsibilities

• Supervise campus technicians and ensure high levels of customer service.
• Plan and arrange special technical requests on campus.
• Monitor support tickets for each applicable campus.

Skills

Communication skills

Customer service skills

Organizational skills

Education

Associate’s degree in Information Technology or related area

Tools

A+ Certification

Job description

An educational institution in Tulsa seeks a Technical Operations Supervisor to oversee daily technical operations and support at the campus level. You will supervise technicians and provide high-quality technical support to staff and students while ensuring customer service excellence. A relevant associate’s degree and a minimum of three years of IT experience are required. The ideal candidate is organized, has strong communication skills, and possesses A+ Certification. Join us in supporting the educational mission!