Student IT Support Specialist

University of Central Oklahoma; Edmond (OK); On-site; USD 11,709 - 13,087; Part time

Job summary

A leading university in Oklahoma seeks a responsible student for a technical position to provide customer service to the community through various channels. Responsibilities include troubleshooting tech issues and assisting with customer needs in a collaborative environment. Ideal candidates will have experience in customer service and technical skills, with an expectation of flexibility in their work schedule. This is a great opportunity for students looking to gain professional experience.

Qualifications

• Responsible and reliable candidate.
• Experience in delivering high-quality customer service.
• Excellent verbal and written English skills.

Responsibilities

• Provide customer service via phone, email, and in person.
• Troubleshoot computer-related issues.
• Document incidents and requests.

Skills

Customer service

Professional communication

Technical troubleshooting

Teamwork

Tools

Windows

Macintosh

iPhones

Android devices

Job description

A leading university in Oklahoma seeks a responsible student for a technical position to provide customer service to the community through various channels. Responsibilities include troubleshooting tech issues and assisting with customer needs in a collaborative environment. Ideal candidates will have experience in customer service and technical skills, with an expectation of flexibility in their work schedule. This is a great opportunity for students looking to gain professional experience.