Campus Tech Support Lead & A/V Projects

Inside Higher Ed; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A community college is seeking a Supervisor for Campus Technology Support to manage technical support teams across multiple campuses, ensuring efficient computer and software support. This role includes project management, mentoring staff, and enhancing technology processes. Candidates should hold a relevant bachelor's degree and have substantial experience in technology support and team leadership. The position is based in Houston, Texas, and promotes an inclusive work culture.

Qualifications

• Experience leading campus technology teams and projects preferred.

Responsibilities

• Manage and coordinate HCC technicians regarding support for computers and software.
• Provide training and mentorship to all Campus Technology Technicians.
• Work collaboratively with IT departments to deploy and install software.

Skills

Proficient with Windows/Mac OS

Proficient with MS Office 365 Suite

Information Management Systems

Project Management

Education

Bachelor’s degree in Computer Science, Business or related field

6 years related technology experience may be considered in lieu of required degree

5 years of work-related experience

Job description

A community college is seeking a Supervisor for Campus Technology Support to manage technical support teams across multiple campuses, ensuring efficient computer and software support. This role includes project management, mentoring staff, and enhancing technology processes. Candidates should hold a relevant bachelor's degree and have substantial experience in technology support and team leadership. The position is based in Houston, Texas, and promotes an inclusive work culture.