Campus IT Helpdesk Student Assistant — Work-Study

Bay de Noc Community College; Escanaba (MI); On-site; USD 18,914; Part time

Job summary

A local community college in Escanaba seeks a Federal Work Study - Computer Lab Assistant for the 2026-2027 academic year. In this role, you will provide technical support to students and staff, assist with classroom technology, and handle Help Desk inquiries. Ideal candidates should be current Bay College students enrolled in the work-study program, demonstrating strong customer service and technical skills. The position offers flexible hours averaging 10-15 hours per week at a pay rate of $13.73 per hour.

Qualifications

• Must be a Bay College student in the work study program to be considered.
• Eligibility for work-study determined by FAFSA.
• Maintain Satisfactory Academic Progress.

Responsibilities

• Answer Help Desk telephone and assist users with technical issues.
• Provide support for classroom technology.
• Assist in installation and troubleshooting of PC software.

Skills

Technical support

Customer service

Problem-solving

Education

Currently enrolled at Bay College

Tools

Help Desk systems

PC software and hardware

Job description

A local community college in Escanaba seeks a Federal Work Study - Computer Lab Assistant for the 2026-2027 academic year. In this role, you will provide technical support to students and staff, assist with classroom technology, and handle Help Desk inquiries. Ideal candidates should be current Bay College students enrolled in the work-study program, demonstrating strong customer service and technical skills. The position offers flexible hours averaging 10-15 hours per week at a pay rate of $13.73 per hour.