Student Tech Support for Online Learning

Bay de Noc Community College; Escanaba (MI); On-site; USD 18,914; Part time

Job summary

A community college in Escanaba, MI seeks a Federal Work Study – Online Learning student employee to assist the Online Learning Department. Responsibilities include providing technical support, troubleshooting online learning issues, and ensuring student orientation completion. Candidates must be registered students at the college, eager to learn, and have customer service skills. This position averages 10-15 hours per week and is ideal for students looking to gain practical experience while managing their studies.

Qualifications

• Experience providing customer service.
• Enjoys working with people.
• Able to follow established procedures and directions.

Responsibilities

• Providing technical assistance to students.
• Assisting with troubleshooting questions related to online learning.
• Ensuring students complete the Online Learning Orientation.

Skills

Experience with online/hybrid courses in Blackboard and myBay

Experience with Microsoft Office and Google Drive/Docs

Enthusiastic to learn new technology and software

Excellent communication skills

Education

Must be a registered Bay College student

Job description

A community college in Escanaba, MI seeks a Federal Work Study – Online Learning student employee to assist the Online Learning Department. Responsibilities include providing technical support, troubleshooting online learning issues, and ensuring student orientation completion. Candidates must be registered students at the college, eager to learn, and have customer service skills. This position averages 10-15 hours per week and is ideal for students looking to gain practical experience while managing their studies.