Campus IT Help Desk Assistant

Auburn University; Montgomery (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Auburn University on campus is seeking a student assistant to provide technical support through the IT help desk. You will assist peers with password resets, network access, Canvas issues, and basic setup, in person and remotely when needed.

Strong English communication, reliability, and a customer-service mindset are essential. Applicants should be enrolled as a student and available to work the established semester schedule; resume and class schedule submission are required to complete the

Qualifications

• Experience with computer hardware and software (designed for assistance).
• Ability to communicate effectively in spoken and written English.
• Friendly, enthusiastic, reliable with a willingness to learn.

Responsibilities

• Provide technical support and assistance via telephone, Zoom, email and on-site for password resets, wireless network access, Canvas support, basic computer setup and other technical support as needed.

Skills

Experience with computer hardware and

Job description

Auburn University on campus is seeking a student assistant to provide technical support through the IT help desk. You will assist peers with password resets, network access, Canvas issues, and basic setup, in person and remotely when needed.

Strong English communication, reliability, and a customer-service mindset are essential. Applicants should be enrolled as a student and available to work the established semester schedule; resume and class schedule submission are required to complete the