Campus IT Desktop Technician

Applitrack; Lawton (OK); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

100% paid health insurance

paid vacation

paid sick leave

paid school holidays off

tuition reimbursement

100% paid retirement contribution

Job summary

Great Plains Technology Center is seeking a Desktop Technician to provide high-quality IT support to faculty, staff and students in Lawton. You will help maintain network components and work with the Network Administrator to ensure smooth operation of school systems.

The role requires strong troubleshooting, excellent customer service, and experience with Windows 11 and MAC OS. Travel between campuses may be required, with a 12-month contract and 100% paid health insurance benefits.

Qualifications

• High school diploma or equivalent.
• Excellent troubleshooting skills.
• Excellent customer service, communication and interpersonal skills.
• Knowledgeable in Microsoft Windows 11 Operating Systems and Microsoft Office/Office 365.
• PC deployment experience.
• Knowledgeable in Apple, Android, and other mobile devices.
• Experience with MAC OS.

Responsibilities

• Install, diagnose, repair, maintain and upgrade all PC software/hardware to ensure optimal workstation performance.
• Serve as the first point of contact to resolve IT technology problems for staff.
• Monitor work queue.
• Deployment of new computers.
• Troubleshooting (in person, by telephone, or via email).
• PC, printer and copier support and maintenance.
• Moves, additions, changes, and deletions to school PCs.
• Travel between Lawton and Frederick campuses as required.

Skills

Hardware troubleshooting

Windows 11

Customer service

PC deployment

MAC OS

Mobile devices (iOS/Android)

Education

High school diploma or equivalent

PC Technician with 2+ years experience

Tools

Windows 11

Microsoft Office/Office 365

MAC OS

Apple iOS devices

Android devices

Job description

Great Plains Technology Center is seeking a Desktop Technician to provide high-quality IT support to faculty, staff and students in Lawton. You will help maintain network components and work with the Network Administrator to ensure smooth operation of school systems.

The role requires strong troubleshooting, excellent customer service, and experience with Windows 11 and MAC OS. Travel between campuses may be required, with a 12-month contract and 100% paid health insurance benefits.