Campus Info Desk Student Assistant - Customer Service

The California State University; San Bernardino (CA); On-site; USD 34,000 - 37,000; Part time

Job summary

The California State University, San Bernardino is seeking a Student Assistant to support Information Center operations on campus. The role involves helping with permit issuance, customer service at the information windows, and assisting with events and field operations.

Responsibilities include handling guest requests, processing permit sales, and maintaining records while coordinating with Information Center staff.

Qualifications

• CSU student status or admission/registration required.
• Maintain a 2.0 GPA or higher per semester and cumulatively.
• International students must be enrolled full-time (undergraduate 12 units; graduate 6 units).
• Eligible to work in the United States.

Responsibilities

• Serve as primary contact at Information Center service window.
• Answer phones, emails, and online chat; greet campus visitors.
• Assist with permit issuance via the T2 system and special event permit sales.
• Maintain and organize permits and related records; monitor supplies.

Skills

Customer service

Communication

Multitasking

Confidentiality

Teamwork

Education

CSU student enrollment

GPA 2.0+

Tools

Microsoft Word

PowerPoint

Excel

Job description

The California State University, San Bernardino is seeking a Student Assistant to support Information Center operations on campus. The role involves helping with permit issuance, customer service at the information windows, and assisting with events and field operations.

Responsibilities include handling guest requests, processing permit sales, and maintaining records while coordinating with Information Center staff.