Campus HR Generalist | Systems & Service Expert

Usmd; College Park, Northern (MD, KY); Hybrid; USD 44,000 - 47,000; Full time

Job summary

University of Maryland, College Park is seeking an HR Generalist to deliver comprehensive customer service and operational HR support to campus stakeholders. The role emphasizes guiding users through core HR processes and using systems like Workday and ServiceNow to resolve inquiries.

The position requires a Bachelor’s degree and 3 years of HR experience, with strong communication and problem-solving skills, and a focus on confidentiality and policy adherence.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Three (3) years of professional human resources experience.
• Knowledge of human resources policies, laws, and regulations.
• Proficiency with Microsoft Office and ability to troubleshoot system errors.

Responsibilities

• Respond to routine HR inquiries via phone, email, or ticketing system with timely, courteous service.
• Provide basic HR support across benefits, recruitment, onboarding, training, payroll, and policies.
• Perform standard HR transactions in core HR systems with accuracy and compliance.

Skills

Multi-tasking

Prioritization

Analytical thinking

Education

Bachelor’s degree

Tools

Microsoft Office

Workday

ServiceNow

Job description

University of Maryland, College Park is seeking an HR Generalist to deliver comprehensive customer service and operational HR support to campus stakeholders. The role emphasizes guiding users through core HR processes and using systems like Workday and ServiceNow to resolve inquiries.

The position requires a Bachelor’s degree and 3 years of HR experience, with strong communication and problem-solving skills, and a focus on confidentiality and policy adherence.