Campus Housing Operations Lead

Capstone On Campus Management Llc; Towson (MD); On-site; USD 70,000 - 75,000; Full time

Job summary

Capstone On-Campus Management is seeking an Assistant Director of Operations at Towson University. Based at Millennium Hall, you will oversee leasing, occupancy, re-leasing, and resident accounts while maintaining exceptional customer service and a professional image.

The role requires a Bachelor’s degree with 2–3 years in student housing operations or related property management, and you will join a team dedicated to housing communities affiliated with universities.

Qualifications

• Bachelor’s Degree required; Master’s degree preferred.
• Experience in student housing operations or property management is advantageous.
• Strong written and verbal communication skills; excellent attention to detail.

Responsibilities

• Oversee leasing process including online applications and inquiries.
• Manage occupancy, re-leasing, transfers, resident accounts, and delinquencies.
• Supervise Office Manager; handle payroll guidance and training.

Skills

Communication skills

Attention to detail

Organizational skills

Multitasking

Time management

Education

Bachelor’s Degree

Master’s degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Capstone On-Campus Management is seeking an Assistant Director of Operations at Towson University. Based at Millennium Hall, you will oversee leasing, occupancy, re-leasing, and resident accounts while maintaining exceptional customer service and a professional image.

The role requires a Bachelor’s degree with 2–3 years in student housing operations or related property management, and you will join a team dedicated to housing communities affiliated with universities.