Campus Front Desk & Visitor Experience Lead

Concorde Career Colleges; Memphis (TN); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Health plan enrollment

Paid time off

Retirement matching

Parental leave

Pet insurance

Tuition waiver

Job summary

Concorde Career Colleges in Memphis, TN seeks a Campus Receptionist to be the first point of contact for visitors and callers, manage the front desk, and share information about campus services, programs, and events.

The role requires strong communication and organization, customer service focus, and the ability to support daily operations across administrative tasks such as scheduling, file management, and event coordination.

Qualifications

• HS Diploma or GED is preferred.
• Receptionist experience is preferred.
• Minimum of 2 years experience in customer service or administrative support (preferred).

Responsibilities

• Greet visitors and answer inquiries at the front desk.
• Answer calls, take messages, and route as needed.
• Maintain visitor logs, sign-in sheets, and access badges.
• Coordinate scheduling and room bookings.
• Support campus events and communications.
• Ensure sign-in protocols and safety compliance.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Education

HS Diploma or GED

Tools

Microsoft Office Suite

Multi-line phone systems

Job description

Concorde Career Colleges in Memphis, TN seeks a Campus Receptionist to be the first point of contact for visitors and callers, manage the front desk, and share information about campus services, programs, and events.

The role requires strong communication and organization, customer service focus, and the ability to support daily operations across administrative tasks such as scheduling, file management, and event coordination.