Campus Events & On-Site Operations Manager

UT Tyler; San Antonio (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

The University of Texas at San Antonio is seeking an Event Manager to plan and coordinate support operations for Student Union Event Services. This role schedules events and oversees technical and physical support for campus events, both on and off campus.

Responsibilities include coordinating venues, AV, budgets, invoicing, client liaison, and staff supervision, ensuring excellent customer service and successful event execution.

Qualifications

• High School Diploma.
• Three (3) years of related work experience.
• This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Responsibilities

• Initiates, plans, schedules, and manages university events for internal and external clients, to include coordination of location, facilities, audio visual, technical services, supplies, and personnel.
• Collaborates with staff and clients to establish event goals and objectives; develops and recommends event operating procedures; establishes and manages event planning timelines; creates task assignments; and proposes resources needed to execute event.
• Coordinates financial transactions, including invoicing, billing, and building use agreements. Monitors accounts for events.
• Acts as a liaison with internal and external customers and agencies to coordinate and facilitate co-sponsored events.
• Communicates, maintains, and develops lasting relationships with clients.
• Communicates information regarding facility use, program operations, and campus policies, regulations and procedures to customers and the University community.
• Holds preparation meetings with all necessary team members to ensure event success and review required tasks.
• Troubleshoots and resolves issues during events. Provides on-site management for conferences and special events to ensure quality service and smooth operations.
• Ensures impressive and excellent customer service and quality delivery of projects.
• Addresses special service requests or policy deviations and represent University Events at meetings with customers, both on and off campus.
• Identifies opportunities to develop and improve processes to enhance efficiency in company event planning and event execution processes.
• Prepares reports and statistical information.
• Member of the Expressive Activity Representative team and observes campus internal and external free speech activities.
• Assists with special projects with Event Services Assistant Director and acts as an Event Services representative in special meetings.
• Recruits, hires, trains, supervises, evaluates, and develops a team of student employees supporting event management, facility operations, and customer service functions.
• Develops and implements comprehensive onboarding and ongoing training programs for student staff related to event operations, facility procedures, safety protocols, customer service standards, and leadership development.
• Performs other duties as assigned.

Skills

Event Management

Logistics Management

Contract Management

Budget Management

Customer Relationship Management

Data Analysis

Leadership Development

Education

High School Diploma

Job description

The University of Texas at San Antonio is seeking an Event Manager to plan and coordinate support operations for Student Union Event Services. This role schedules events and oversees technical and physical support for campus events, both on and off campus.

Responsibilities include coordinating venues, AV, budgets, invoicing, client liaison, and staff supervision, ensuring excellent customer service and successful event execution.