Campus Event Scheduler: Master High-Volume Booking

Northeastern University; Boston (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

Northeastern University is seeking a Campus Scheduling Coordinator to support the CSC Scheduling Team in managing space bookings for meetings and events across campus. The role involves answering questions, processing requests, and ensuring policies are followed to support a busy event calendar.

Based in the Curry Student Center, you will coordinate with faculty, staff, students and external clients, with baseline hours 9am–5pm, Monday–Friday, and flexible hours as needed to meet departmental

Qualifications

• Excellent customer service skills with clear communication.
• Ability to quickly think through problems and provide solutions.
• Strong organization and multitasking abilities.
• Team player who can adapt to a fast-paced environment.
• Commitment to delivering accurate information and guidance.
• Front-line ambassador for Northeastern University.

Responsibilities

• Accurately answer scheduling questions that come in via phone, email or in person.
• Process booking requests and help solve booking issues.
• Uphold the policies and procedures of the various event venues and meeting spaces.
• Assist with the Call for Programs (full year event planning).
• Address logistic issues with the correct campus partners.
• Understand your role as a front-line member of the CSC Scheduling team. The Campus Scheduling Coordinator is an ambassador of Northeastern University as well as our department.
• Baseline hours are 9am-5pm Monday-Friday, however hours of work may vary dependent on the needs of the department.
• Proper notice of time off and sick time is required.
• Establish and maintain effective communication with Event Management, Student Center Operations and CSC Scheduling staff.
• Assist with coverage of service areas in the event of staff shortages as needed.

Skills

Clear communicator

Problem solving

Organized

Team oriented

Service oriented

Fast-paced

Job description

Northeastern University is seeking a Campus Scheduling Coordinator to support the CSC Scheduling Team in managing space bookings for meetings and events across campus. The role involves answering questions, processing requests, and ensuring policies are followed to support a busy event calendar.

Based in the Curry Student Center, you will coordinate with faculty, staff, students and external clients, with baseline hours 9am–5pm, Monday–Friday, and flexible hours as needed to meet departmental