Campus Dining Director: Lead Operations & Guest Experience

Chartwells Higher Education Dining Services; Indianapolis (IN); On-site; USD 73,000 - 76,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Chartwells Higher Education is seeking a Director of Dining Service at Indiana University - Indianapolis. In this hands-on role, you will focus on the day-to-day operations and financial success of one or more foodservice locations on the campus.

This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation.

Qualifications

• Associate degree preferred.
• Six or more years of operational food service management experience.
• Knowledge of food and catering trends with focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities with experience in supervising and developing staff.
• Excellent organizational skills and ability to prioritize.
• Outstanding customer service skills with a dedication to quality.
• Proficiency in preparing and analyzing financial reports.
• Flexibility to work evenings, weekends, and holidays as needed.
• Experience with computers.
• ServSafe Certified.

Responsibilities

• Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
• Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
• Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
• Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
• Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
• Perform other duties as assigned to support the efficient functioning of dining operations.

Skills

Staff supervision

Leadership

Customer service

Financial reporting

Food safety

Budgeting

Education

Associate degree preferred

ServSafe Certified

Tools

Computers

Job description

Chartwells Higher Education is seeking a Director of Dining Service at Indiana University - Indianapolis. In this hands-on role, you will focus on the day-to-day operations and financial success of one or more foodservice locations on the campus.

This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation.