Campus Dining Director — Lead Operations & Experience

Compass Group USA; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Chartwells Higher Education is seeking a Director of Dining Services for Indiana University - Indianapolis. This hands-on role focuses on day-to-day operations and financial success of one or more campus foodservice locations, ensuring contract adherence, health department compliance, and high quality, fresh presentations.

The role typically runs Monday–Friday with possible weekend work; operations are open 7 days a week.

Qualifications

• Six or more years of operational food service management experience.
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities with validated experience in supervising and developing staff.
• Excellent organizational skills and ability to prioritize optimally.
• Outstanding customer service skills with a dedication to maintaining high standards of quality.
• Proficiency in preparing and analyzing financial reports.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be experienced with computers.

Responsibilities

• Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
• Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
• Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
• Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
• Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
• Perform other duties as assigned to support the efficient functioning of dining operations.

Skills

Staff leadership

Financial reporting

Food service management

Customer service

Food safety

Tools

Computers

Job description

Chartwells Higher Education is seeking a Director of Dining Services for Indiana University - Indianapolis. This hands-on role focuses on day-to-day operations and financial success of one or more campus foodservice locations, ensuring contract adherence, health department compliance, and high quality, fresh presentations.

The role typically runs Monday–Friday with possible weekend work; operations are open 7 days a week.