Campus Desk & Conference Support Specialist

University of Nevada, Las Vegas (UNLV); California (MO); On-site; USD 21,000 - 23,000; Part time

Job summary

University of Nevada, Reno is seeking a temporary hourly Community Desk Assistant to support front desk operations at the Lake Tahoe conference and residence hall area. The role involves assisting visiting conference groups and orientation participants, delivering customer service, and serving as the point of reference for guests needing information and guidance.

Responsibilities include coordinating accommodations for arrivals and departures, linen handling, room setup, basic security, and

Qualifications

• Experience providing customer service in a fast-paced environment.
• Ability to respond to inquiries and resolve issues professionally.
• Strong communication and interpersonal skills.

Responsibilities

• Work with visiting conference groups and orientations, serving as the main point of reference for guests needing assistance.
• Provide knowledgeable campus guidance and recommendations to guests and respond to complaints with appropriate solutions.
• Assist in preparing residence hall accommodations for conference arrivals and departures, including linen handling and room setup duties.
• Support security for guests and residents, and respond to emergencies or crises as needed.
• Check guests in and out of rooms, post signs, and document incidents as required.

Skills

Customer service

Communication

Conflict resolution

Guest relations

Job description

University of Nevada, Reno is seeking a temporary hourly Community Desk Assistant to support front desk operations at the Lake Tahoe conference and residence hall area. The role involves assisting visiting conference groups and orientation participants, delivering customer service, and serving as the point of reference for guests needing information and guidance.

Responsibilities include coordinating accommodations for arrivals and departures, linen handling, room setup, basic security, and