Campus Custodial Services Manager - Residential Facilities

Columbia University; New York (NY); On-site; USD 110,000 - 120,000; Full time

Job summary

Columbia University in New York seeks a Manager of Custodial Services to lead undergraduate residential facilities on the Morningside Campus. You will design, implement, and refine custodial programs, procedures, and schedules, using performance data and feedback to drive continuous improvements.

Reporting to the Director of Custodial Services, you will provide operational and technical leadership, allocate resources, set performance standards, and guide Supervisors in delivering timely,

Qualifications

• Bachelor’s degree and 5 years of related field experience or 10 years of related field experience.
• Experience in the management of custodial services including workflow, resources, inventory management and personnel development.
• Experience in managing a unionized workforce; excellent oral and written communication skills.

Responsibilities

• Directs and oversees custodial services for undergraduate residential facilities on the Morningside Campus.
• Provides technical expertise to optimize custodial operations and design targeted programs that ensure facilities are maintained in the most efficient and effective manner.
• Develops, implements, and continuously improves custodial programs, procedures, and schedules; analyzes operational feedback and performance data to adjust programs, staffing levels, and schedules as needed.
• Establishes departmental priorities and guides Supervisors in achieving objectives; allocates resources to optimize service delivery during peak demand.
• Collaborates with Directors/Managers to promote a coordinated approach and maximize efficiency of complementary services.
• Establishes and enforces performance standards; develops productivity metrics to monitor effectiveness and customer satisfaction.
• Provides guidance to Supervisors in addressing employee performance issues and administers disciplinary actions as needed.
• Evaluates and recommends enhancements to equipment, supplies, and procedures; ensures compliance with regulatory standards and safety initiatives.
• Oversees inventories of parts, materials, and equipment; manages all personnel administration and collective bargaining matters.
• Assists the Director in developing fiscal strategies and assesses capital plan impacts on custodial operations.
• Performs other duties as assigned.

Job description

Columbia University in New York seeks a Manager of Custodial Services to lead undergraduate residential facilities on the Morningside Campus. You will design, implement, and refine custodial programs, procedures, and schedules, using performance data and feedback to drive continuous improvements.

Reporting to the Director of Custodial Services, you will provide operational and technical leadership, allocate resources, set performance standards, and guide Supervisors in delivering timely,