Campus Bookstore General Manager

Barnes & Noble Education, Inc.; Troy (MI); In loco; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Barnes & Noble College seeks a General Manager to oversee a store or group of stores with annual volumes over $6m. You will lead operations, merchandising, and campus relations to deliver outstanding customer experiences and profitable performance.

You will develop managers and teams, drive sales, provide training, and work closely with campus partners and the Corporate Office to uphold our bookselling culture.

Competenze

• 7+ years’ supervisory experience in a retail setting.
• Bachelor's in Business Administration or relevant field.
• Leadership experience to direct and develop a workforce of managers and sales associates.
• Strong interpersonal, communication, and problem solving skills to manage campus relationships and corporate initiatives while achieving customer sales and service goals.
• Familiarity with financial and customer service principles.
• Basic reading, writing and accounting skills required.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Mansioni

• Oversee a store or group of stores with annual volumes over $6m or an SM report.
• Be accountable for all aspects of the store—financial results, operations, merchandising, talent acquisition, customer service, and campus relations.
• Build and maintain positive relationships with the campus community and Corporate Office partners.
• Lead training, direction, and coaching of team members to create exceptional customer experiences.
• Drive sales, maintain inventory, and ensure profitability while upholding the bookselling culture.
• Model exceptional customer service and act as a resourceful problem solver.

Conoscenze

Supervisory experience

Leadership

Customer service

Communication

Problem solving

Team development

Financial principles

Formazione

Bachelor's in Business Administration

Descrizione del lavoro

Barnes & Noble College seeks a General Manager to oversee a store or group of stores with annual volumes over $6m. You will lead operations, merchandising, and campus relations to deliver outstanding customer experiences and profitable performance.

You will develop managers and teams, drive sales, provide training, and work closely with campus partners and the Corporate Office to uphold our bookselling culture.